Refund & Return Policy
Welcome to Yogshakti Global.
Customer satisfaction is our priority. Please read our Refund & Return Policy carefully before making a purchase.
1. Returns Eligibility
We accept returns only under the following conditions:
- The product received is damaged, defective, or incorrect.
- The return request is made within 7 days of delivery.
- The item is unused, in original packaging, and in resalable condition.
2. Non-Returnable Items
The following items are not eligible for return or refund:
- Used or damaged products after delivery
- Products without original packaging
- Personal wellness or hygiene-related items once opened
- Sale or discounted items
3. Refund Process
Once your returned product is received and inspected, we will notify you regarding approval or rejection of your refund.
- Approved refunds will be processed within 7–10 business days.
- Refunds will be credited to the original payment method.
- Shipping charges are non-refundable unless the mistake was from our side.
4. Exchange Policy
We only replace items if they are:
- Defective
- Damaged during shipping
- Incorrectly delivered
To request an exchange, contact us with order details and product images.
5. Order Cancellation
- Orders can be cancelled within 12 hours of placing the order.
- Once the order has been shipped, cancellation is not possible.
6. Damaged or Wrong Product
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:
- Order ID
- Product photos
- Issue description
7. Contact Us
For refund, return, or cancellation requests, contact us:
🌐 Yogshakti Global Shop
📧 Email: info@yogshaktiglobal.com
This policy structure follows common eCommerce wellness and yoga industry practices.
